Medical Information and Pharmacovigilance
Your Safety, Our Priority
Rocky Mountain’s highly tenured team of medical professionals have strong foundations in medical information, pharmacovigilance, and quality monitoring for continuous improvement.
Our skilled US-based pharmacists are empathetic and responsive, and all interactions are non-scripted and conversational. We’re here to help you navigate and demystify the regulatory landscape. Whether you are bringing a new product to market or need custom solutions, we are here to help!
ISO 9001:2015 Certification was issued to Rocky Mountain Poison & Drug Safety through PRI Certification with the scope of RMDC (Rocky Mountain Drug Center) contact center, which includes Pharmaceutical Medical Information (MI), Product Complaints (PCs) and Adverse Event (AEs). Not only does this certification increase our Drug Center’s contact center confidence in providing services with efficiency that can be trusted, but our clients can also be assured that we have a transparent and robust quality management system to support their needs.
Access our certification here.
Streamlined Adverse Event and Product Complaint Intake
Robustly intaking Adverse Event/Product Complaint (AE/PC) data to reduce downstream effort for follow-up. Integrated transmission and reconciliation procedures support submission deadlines and regulatory audits with ease
Learn More
International Telephony
All-in-one telephony services including local and international routing, multilingual support, unified communications and strong quality assurance
Learn More
Pharmacovigilance
Facilitating timely and accurate reporting to regulatory authorities through the comprehensive assessments of product safety profiles
Learn More
Turnkey Medical Information Database
Offering highly configurable validated systems for Medical Information (MI), Adverse Event (AE) and Product Complaint (PC) intake alongside dedicated system administrators. This supports customizable solutions developed from industry standards and best practices
Learn More
Medical Information Insights
Customizing insights to provide real time visuals within an interactive dashboard. Identifying trends to support the evolution of customer needs and satisfaction
Learn More
System integrations
Streamlining integrations, most commonly content integration, and bi-directional CRM integration, with an emphasis on data integrity
Learn More
Why Rocky Mountain?
With over 65 years of industry experience, Rocky Mountain Poison & Drug Safety is the leader in providing specialized services spanning the lifecycle of a drug or consumer product to public health, government agencies, and the pharmaceutical and consumer products industries.We ensure the highest level of service to our clients by meeting their unique and complex needs.
