Rocky Mountain Poison Center Services

Poison Information Services

The mission of the Rocky Mountain Poison Center is to provide the highest quality care and medical information to limit poison injury while also preventing adverse effects due to poison exposures. We fulfill our mission through advocacy, clinical care, community outreach, education, innovation, scholarship and service.

 

The Rocky Mountain Poison Center is a medical information center comprised of registered nurses, pharmacists, physicians, and para-professionals that specialize in poison exposure management, consulting and reporting. The Poison Center has provided 24-hour poison emergency service for over 60 years.

 

Our clients include both public and private entities such as states, suppliers and manufacturers involved in the Consumer Products Industry, Industrial Chemical Industry, Agricultural Industry, Automotive Industry and both Human and Animal Pharmaceutical Industries.

 

We currently serve the states of Colorado, Hawaii, Montana, and Nevada. The Rocky Mountain Poison Center is one of the largest poison centers in the United States, managing hundreds of thousands of calls each year.

 

The Rocky Mountain Poison Center understands that our clients want to provide safe and effective products and that even with the safest products, accidents and adverse exposures can occur. Our professional staff can provide medical recommendations in the event of an adverse exposure to a product, as well as document the circumstances leading to the exposure, so that information can be used to improve product safety.
 

Toxicologic Evaluation and Consulting

The Rocky Mountain Poison Center hotlines are answered by highly skilled specialists and are available to the public and health care professionals 24/7/365. 

If needed by the specialist, backup assistance by medical toxicology fellows, clinical toxicologists and board-certified medical toxicologist physicians is always available. Additionally, health care professionals always have the option to request a toxicological consultation at any time during their contact with us. We also invite health care providers to utilize our TELETOX™ telemedicine service in situations where visualization may enhance toxicological assessment by our consultants.

We are also a full consultative service and available to prepare toxicological assessments on products per manufacturer request. We understand the importance of product stewardship and are sensitive to our clients’ needs. We provide an unbiased opinion on a myriad of different elements regarding the safety of a product.

24/7/365
100% confidential
Free Advice
Trained nurses, pharmacists & physician toxicologists

Montana Poison Center / 2023 TOTALS

(updated 2/20/2024)

7,223

Total Exposure Cases

$2.3M

Healthcare Costs Saved

88.8%

Exposures Managed at Home

43.5%

Exposures Involving Kids Under 6

Insect Bites

Remove stinger when applicable. Do not cut and try to extract venom. Call Poison Center at 1-800-222-1222. If patient develops breathing problems or rash, call 911. Poison Prevention Library / Montana Poison Center Data / Make a Donation

Household Cleaners

Do not induce vomiting. Wash off area around mouth. Do not force fluids (a sip of water only is OK) or attempt to ‘neutralize’. Call the Poison Center at 1-800-222-1222 right away. If patient develops breathing problems, call 911. Poison Prevention Library / Montana Poison Center Data / Make a Donation

Snake Bites

Remove any jewelry. Do not cut and try to extract venom. Do not use ice, heat, or tourniquet. If bite is on an upper extremity (hand, arm), keep limb at/or slightly below heart level. Do not try to capture the snake. Call the Poison Center at 1-800-222-1222 for instructions, then go to the nearest hospital.  Poison Prevention Library / Montana Poison Center Data / Make a Donation

24/7/365
100% confidential
Free Advice
Trained nurses, pharmacists & physician toxicologists

Colorado Poison Center / 2023 Totals

(updated 2/20/2024)

36,047

Total Exposure Cases

$11.7M

Healthcare Costs Saved

89.6%

Exposures Managed at Home

40.5%

Exposures Involving Kids Under 6

Insect Bites

Remove stinger when applicable. Do not cut and try to extract venom. Call Poison Center at 1-800-222-1222. If patient develops breathing problems or rash, call 911

Snake Bites

Remove any jewelry. Do not cut and try to extract venom. Do not use ice, heat, or tourniquet. If bite is on an upper extremity (hand, arm), keep limb at/or slightly below heart level. Do not try to capture the snake. Call the Poison Center at 1-800-222-1222 for instructions, then go to the nearest hospital

Household Cleaners

Do not induce vomiting. Wash off area around mouth. Do not force fluids (a sip of water only is OK) or attempt to ‘neutralize’. Call the Poison Center at 1-800-222-1222 right away. If patient develops breathing problems, call 911

24/7/365
100% confidential
Free Advice
Trained nurses, pharmacists & physician toxicologists

Nevada Poison Center / 2023 TOTALS

(updated 2/20/2024)

14,118

Total Exposure Cases

$4M

Healthcare Costs Saved

88.8%

Exposures Managed at Home

35.7%

Exposures Involving Kids Under 6

Snake Bites

Remove any jewelry. Do not cut and try to extract venom. Do not use ice, heat, or tourniquet. If bite is on an upper extremity (hand, arm), keep limb at/or slightly below heart level. Do not try to capture the snake. Call the Poison Center at 1-800-222-1222 for instructions, then go to the nearest hospital

Insect Bites

Remove stinger when applicable. Do not cut and try to extract venom. Call Poison Center at 1-800-222-1222. If patient develops breathing problems or rash, call 911

Household Cleaners

Do not induce vomiting. Wash off area around mouth. Do not force fluids (a sip of water only is OK) or attempt to ‘neutralize’. Call the Poison Center at 1-800-222-1222 right away. If patient develops breathing problems, call 911

24/7/365
100% confidential
Free Advice
Trained nurses, pharmacists & physician toxicologists

Hawaii Poison Center /2023 TOTALS

(updated 2/20/2024)

5,960

Total Exposure Cases

$1.9M

Healthcare Costs Saved

89.3%

Exposures Managed at Home

41.1%

Exposures Involving Kids Under 6

Insect and Marine

Remove stinger when applicable. Do not cut and try to extract venom. Call Poison Center at 1-800-222-1222. If patient develops breathing problems or rash, call 911.

Marine bites/stings: Call Poison Center at 1-800-222-1222. If patient develops breathing problems or rash, call 911.

Household Cleaners

Do not induce vomiting. Wash off area around mouth. Do not force fluids (a sip of water only is OK) or attempt to ‘neutralize’. Call the Poison Center at 1-800-222-1222 right away. If patient develops breathing problems, call 911

Botanicals

Ingestion of wild plants or mushrooms could be dangerous depending on the species.

Save a sample in a paper bag and store in fridge in case identification is necessary. Do not induce vomiting, but call the Poison Center right away for next steps.

Consumer Product and Chemical Exposure Management

Proactive Risk Mitigation for Consumer Products


Rocky Mountain Poison & Drug Safety’s experts support the safe and responsible use of consumer products and chemicals. We proactively manage and mitigate risks to protect consumer safety.

 

We are extremely well-versed in the complex regulatory landscape governing consumer and chemical products. We bridge the gap between scientific knowledge, regulatory compliance and consumer safety.

Adverse Event and Exposure Management

Guiding patients through adverse events and exposures from event initiation to resolution, supporting aspects like medical triage, poisoning management, patient education and ongoing follow-ups/monitoring


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Regulatory Consulting and Reporting

Providing guidance on regulatory requirements, preparing regulatory submissions and ensuring compliance with relevant regulations and guidelines


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TSCA/FIFRA Reporting

 Protecting the integrity of your product by delivering accurate, timely reports, fostering safety and providing responsible product management


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Our experts support the safe and responsible use of consumer products and chemicals. Our goal is to help you proactively manage and mitigate risks to protect consumer safety. 

Consulting

Expert Guidance


Rocky Mountain Poison & Drug Safety’s expertise will enhance the safety of your product. We provide valuable guidance on important drug and product lifecycle elements like risk assessment, signal detection and data analysis. We help you make informed decisions that streamline your product's journey.

Adverse Event Signal Detection

Assessing and mitigating risk with our guidance on adverse event reporting obligations and methodological recommendations


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Data Analysis

Choosing the appropriate methodologies, statistical techniques and quality control measures to derive meaningful insights from your collected data


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Study Design and Protocol Development

Designing scientifically robust studies and protocols with our expertise in study design, statistical analysis, regulatory compliance, and data collection


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Public Health Responses

Leveraging our signal detection and data analysis tools to understand and properly respond to public health impacts of your drug or product


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Toxicology

Tapping into our toxicological expertise to develop robust safety assessments to minimize risks for public health and environmental safety


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Database Administration and Management

Integrating our time-tested safety reporting intake processes with solutions for databasing and reporting


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Take advantage of our wealth of experience and expertise to enhance the safety of your product. We provide valuable guidance on important drug and product lifecycle elements like risk assessment, signal detection and data analysis.

Medical Information and Pharmacovigilance

Your Safety, Our Priority


 

Rocky Mountain’s highly tenured team of medical professionals have strong foundations in medical information, pharmacovigilance, and quality monitoring for continuous improvement. 


Our skilled US-based pharmacists are empathetic and responsive, and all interactions are non-scripted and conversational. We’re here to help you navigate and demystify the regulatory landscape. Whether you are bringing a new product to market or need custom solutions, we are here to help!


ISO 9001:2015 Certification was issued to Rocky Mountain Poison & Drug Safety through PRI Certification with the scope of RMDC (Rocky Mountain Drug Center) contact center, which includes Pharmaceutical Medical Information (MI), Product Complaints (PCs) and Adverse Event (AEs). Not only does this certification increase our Drug Center’s contact center confidence in providing services with efficiency that can be trusted, but our clients can also be assured that we have a transparent and robust quality management system to support their needs.
Access our certification here.

Streamlined Adverse Event and Product Complaint Intake

Robustly intaking Adverse Event/Product Complaint (AE/PC) data to reduce downstream effort for follow-up. Integrated transmission and reconciliation procedures support submission deadlines and regulatory audits with ease


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International Telephony

All-in-one telephony services including local and international routing, multilingual support, unified communications and strong quality assurance


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Pharmacovigilance

Facilitating timely and accurate reporting to regulatory authorities through the comprehensive assessments of product safety profiles


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Turnkey Medical Information Database

Offering highly configurable validated systems for Medical Information (MI), Adverse Event (AE) and Product Complaint (PC) intake alongside dedicated system administrators. This supports customizable solutions developed from industry standards and best practices


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Medical Information Insights

Customizing insights to provide real time visuals within an interactive dashboard. Identifying trends to support the evolution of customer needs and satisfaction


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System integrations

Streamlining integrations, most commonly content integration, and bi-directional CRM integration, with an emphasis on data integrity


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Our skilled US-based pharmacists are empathetic and responsive, and all interactions are non-scripted and conversational. We’re here to help you navigate and demystify the regulatory landscape. Whether you’re bringing a new product to market or need custom solutions, we’re here to help!

Postmarketing Surveillance

Surveillance Systems and Methods


Rocky Mountain’s postmarketing surveillance model is comprised of various data sources and methodological approaches, ensuring the most complete and representative information is provided. We optimize the therapeutic potential of pharmaceutical products by describing their real-world risks and benefits. "Rocky Mountain Poison & Drug Safety data are relied on by the US FDA and dozens of the top 100 Pharmaceutical Companies."

 

 

RADARS® System Surveillance and Expertise

Providing near-real-time product-specific and geographic-specific data with expert analysis and interpretation


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Mosaic Surveillance and Triangulation

Combining multiple data sources to strengthen findings, reduce the risk of misinterpretations and offer a comprehensive perspective on your study questions


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Observational Studies

Developing real-world studies designed to understand the effectiveness and safety of an approved drug


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National Poison Data System Studies

Interpreting and using the National Poison Data System (NPDS) database of America's Poison Centers


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Literature Surveillance

Monitoring scientific literature to identify relevant and current information related to pharmaceutical products on an ongoing basis


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Benchmarking and Safety

Comparing structured data to evaluate product outcomes  


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Rocky Mountain Poison and Drug Safety’s postmarketing surveillance model consists of multiple data sources and methodologies to ensure we provide the most complete and representative information. We optimize the therapeutic potential of pharmaceutical products by describing their real-world risks and benefits.